Wake up the enquiries and customers you have already paid to reach.
Taskera turns old enquiries, unaccepted quotes and lapsed customers into new conversations, using considered SMS and email campaigns that hand replies to an AI agent for booking.
What is database reactivation?
Database reactivation is a campaign that re-contacts past enquiries, lapsed customers and unconverted leads by SMS and email, with a relevant reminder or offer, to start new conversations from contacts you already have.
Your database is worth more than it looks
Taskera cleans and segments your contact list, writes messages in your voice and sends them by SMS and email to people you have a lawful basis to contact. Replies go to an AI agent that answers, qualifies and offers a booking, and everything is logged in your CRM. We don’t guarantee reactivation results; they depend on the age and quality of the list and the offer.
How a reactivation campaign runs
Every step is recorded in your CRM, so nothing depends on someone remembering.
- Contacts are gathered and cleaned
Duplicates, bounced emails and opted-out contacts removed.
- The list is segmented
By service, age of enquiry or time since last visit.
- Messages are written and approved
Short, relevant and in your voice.
- SMS and email go out in sequence
With clear opt-out handling.
- Replies are picked up by the agent
Which answers, qualifies and offers a booking.
- Results are logged
So you can see which segments respond.
What’s included
List cleaning
Removes duplicates and unusable contacts before anything is sent.
Segmentation
Different messages for different kinds of past contact.
SMS and email campaigns
Considered, spaced and stopped when someone replies.
Instant reply handling
An AI agent responds to replies straight away.
Booking
Interested contacts are offered a real appointment slot.
Reporting
See which segments and messages start conversations.
Where it’s used
- Reviving unaccepted quotes and estimates
- Recall reminders for past patients and customers
- Re-contacting old enquiries that never booked
- Seasonal servicing and maintenance prompts
Industries we set this up for
Frequently asked questions
Is it allowed to message past customers?
It depends on consent and the rules where you operate, such as UK data-protection and privacy regulations or US texting rules. We build campaigns around contacts you have a lawful basis to message, with opt-out handling. If you are unsure, take advice first.
Do you guarantee results?
No. Response depends on how old and accurate the list is, and on the offer. We report what happens honestly.
What do I need to provide?
A list of contacts you hold with the details you have, such as name, contact details, service and date. We handle cleaning and segmentation.
What to look at next
See where enquiries are being lost.
Book a strategy call and we’ll map your current lead flow, then show how Database Reactivation would fit into it.