An AI receptionist that answers, qualifies and books — around the clock.
Taskera’s AI receptionist picks up inbound calls and enquiries, captures what your team needs to know, answers common questions and moves qualified callers toward a booking.
What is an AI receptionist?
An AI receptionist is an automated voice or chat system that responds to customer enquiries, captures information, qualifies leads and can help schedule appointments. It handles the repetitive front-desk work so your team can focus on the customers who need a person.
A front desk can’t be everywhere at once
Taskera builds an AI receptionist around your services, opening hours, booking rules and tone of voice, then connects it to your CRM so every conversation leaves a record and a next step. It is one part of a wider system that also brings in the enquiries and follows up on them.
What happens on a call
Every step is recorded in your CRM, so nothing depends on someone remembering.
- Call or enquiry arrives
By phone, web chat or form, at any hour.
- The agent answers in your business’s name
A greeting you have approved.
- It captures the essentials
Name, number and the reason for the enquiry.
- It answers common questions
Using information you supply and approve.
- It qualifies against your criteria
The questions you would ask, in a consistent order.
- It books, or hands over
Available slots are offered; complex calls go to your team with a summary.
- Your CRM updates and follow-up starts
Contact record, notes, tags and next steps.
What’s included
Inbound call answering
Covers calls when your team is busy or closed.
Approved answers
Responds to common questions from information you have signed off.
Lead capture
Records contact details and the reason for the enquiry.
Qualification questions
Asks what you would ask, the same way every time.
Appointment booking
Offers available slots where a calendar is connected.
Human handover
Routes urgent or complex calls to your team with context.
Where it’s used
- After-hours calls that would otherwise reach voicemail
- Overflow when the phone rings during appointments or jobs
- First-line answers on opening hours, services and how to book
- Capturing clean details for a call-back when a person needs to take over
Industries we set this up for
Frequently asked questions
Can an AI receptionist book appointments?
Yes, where a calendar or booking system is connected. The agent offers available slots, confirms the details and records the booking in your CRM. Where booking isn’t appropriate — a complex case that needs a person, for example — it captures the details and hands over.
Will callers know they are speaking to an AI?
That is your decision, but we recommend being open about it. The agent can introduce itself as an automated assistant and you set what it should always pass to your team.
Does it replace my receptionist?
It is designed to cover the calls and enquiries your team can’t take, and to handle repetitive first-line questions. Many businesses run it alongside staff rather than instead of them.
What to look at next
See where enquiries are being lost.
Book a strategy call and we’ll map your current lead flow, then show how AI Receptionist would fit into it.